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Professor
Geoff Soutar
University of Western Australia
Australia
service quality
marketing services
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Professor
Alvine Belle
York University
Canada
system assurance
safety assurance
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Professor
Tracey Danaher
Monash University
Australia
service quality
services marketing
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Professor
Yavuz Bozer
University of Michigan
United States of America
service facilities
service operations
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Professor
Michael Lynn
Cornell University
Netherlands
service gratuities
services marketing
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Professor
Janelle Heineke
Boston University
United States of America
professional services
service operations
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Professor
Robert Kwortnik
Cornell University
Netherlands
service branding
services marketing
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Professor
Jeffrey Talpis
Université de Montréal
Canada
sureties
contracts
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Professor
Katja Adolf
Aarhus University
Denmark
quality assurance
health services
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Professor
Giovanni Radaelli
Warwick Business School
United Kingdom
professional services
service integration
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Professor
Larry Menor
Western University
Canada
service operations
services marketing
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Professor
Wei Liu
University of Western Australia
Australia
web services
trust in service-oriented environments
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Professor
Kevin So
Purdue University
United States of America
service innovations
services marketing
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Professor
Markus Groth
University of New South Wales
Australia
service management
customer service quality
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Professor
Ivan Ho
Macquarie University
Australia
service robotics
services marketing
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Professor
Peter Voyer
University of Windsor
Canada
service purchase processes
service marketing
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Professor
Alan Balsam
Boston University
United States of America
food services
health services
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Professor
Charlotte Ulrik
University of Copenhagen
Denmark
service efficiency
healthcare services
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Professor
Calum Lindsay
University of Glasgow
United Kingdom
service inequalities
public service provision
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Professor
Ceridwyn King
Purdue University
United States of America
service management
services marketing
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Professor
Duangmanee Møller
University of Southern Denmark
Denmark
service efficiency
health services
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