Customer Value Perspectives Professors in Global

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Shakiba Khodabandeh
Stockholm University Sweden
customer value management
value-based pricing
customer segmentation
customer decision making
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer relationship management strategy
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Åsa Karlsson Sjögren
Umeå University Sweden
social perspectives
legal perspectives
political perspectives
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Peter Fader
University of Pennsylvania United States of America
customer centricity
customer lifetime value
customer relationship management
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer relationship management
customer journeys
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer relationship management
customer feedback
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Bjorn Gustavsson
University of Manchester United Kingdom
customer relationships
customer satisfaction
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Tomas Eklund
Uppsala University Sweden
customer feedback analysis
customer portfolio analysis
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Christian Van Buskirk
University of Victoria Canada
customer relationship management
customer experience management
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Mark Slatin
Michigan State University United States of America
customer relationship management
customer experience management
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Eric Schwartz
University of Michigan United States of America
customer relationship management
customer analytics
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Sandra Waxman
Northwestern University United States of America
cross-cultural perspectives
cross-linguistic perspectives
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Michael Tholander
Linköping University Sweden
conversation analytical perspectives
phenomenological perspectives
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Forrest Morgeson
Michigan State University United States of America
customer experience management
customer satisfaction
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Wim Biemans
University of Groningen Netherlands
customer value management
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James Anderson
Northwestern University United States of America
customer value management
value propositions
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Astrid Janssens
University of Southern Denmark Denmark
service user perspectives
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Anne Hansen
University of Southern Denmark Denmark
user perspectives
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Ulla Andersen
University of Southern Denmark Denmark
user perspectives
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Stina Jensen
Aalborg University Denmark
user perspectives
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Karen La Cour
University of Southern Denmark Denmark
user perspectives
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