Customer Value Management Professors in Global

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Adrian Payne
University of New South Wales Australia
customer relationship management strategy
customer centricity
customer advocacy
customer retention
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Leon Caesarius
Uppsala University Sweden
marketing management
business relationship management
service relationship management
knowledge management
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Shakiba Khodabandeh
Stockholm University Sweden
customer value management
value-based pricing
customer decision making
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Christian Van Buskirk
University of Victoria Canada
customer relationship management
customer experience management
customer loyalty
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Alka Citrin
Georgia Institute of Technology United States of America
customer relationship management
sales management
marketing management
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Alireza Rezaei
University of Warwick United Kingdom
value management
cost management
quality management
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Jamie Burton
University of Manchester United Kingdom
customer relationship management
customer experience
customer engagement
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Ajay Kohli
Georgia Institute of Technology United States of America
customer centricity
sales management
brand management
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Johan Anselmsson
Lund University Sweden
customer loyalty
brand management
market management
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Omar Merlo
Imperial College London United Kingdom
brand management
customer engagement
services relationship management
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Mark Slatin
Michigan State University United States of America
customer relationship management
customer experience management
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Peter Fader
University of Pennsylvania United States of America
customer relationship management
customer lifetime value
customer centricity
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Sunil Gupta
Harvard Business School United States of America
customer relationship management
marketing management
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Tim Bohling
Cornell University Netherlands
customer management
brand management
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Umut Konus
University of Amsterdam Netherlands
customer relationship management
customer experience
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Barbara Kahn
University of Pennsylvania United States of America
customer relationship management
brand management
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Professor
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Jill Avery
Harvard Business School United States of America
customer relationship management
brand management
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Paul Harrigan
University of Western Australia Australia
customer relationship management
customer engagement
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Eva Ascarza
Harvard Business School United States of America
customer relationship management
customer retention
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Eric Schwartz
University of Michigan United States of America
customer relationship management
customer analytics
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Forrest Morgeson
Michigan State University United States of America
customer experience management
customer satisfaction
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