Caller Satisfaction Professors in Global

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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer feedback
customer-centricity
customer insights
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Jamie Burton
University of Manchester United Kingdom
customer engagement
customer experience
customer feedback
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
service quality
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
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Richard Spreng
Michigan State University United States of America
satisfaction
customer experience
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer engagement
customer experience
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Divya Ramachandran
University of Manitoba Canada
customer engagement
customer experience
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Syed Rahman
Macquarie University Australia
customer engagement
customer experience
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Michael Mccall
Michigan State University United States of America
customer experience
loyalty & satisfaction
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Siqi Pei
Michigan State University United States of America
customer experience
loyalty & satisfaction
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Adam Stoehr
University of Toronto Canada
customer experience
employee happiness
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Kim Donlan
Boston University United States of America
customer experience
customer-centric messaging
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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Heiner Evanschitzky
University of Manchester United Kingdom
customer inspiration
customer participation
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Robert Pollack
University of Washington United States of America
customer retention
customer acquisition
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Kristin Garling
University of Texas at Austin United States of America
patient engagement
patient-centric communication
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Jacob Cook
Harvard Business School United States of America
customer retention
customer acquisition
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Katarzyna Wac
University of Copenhagen Denmark
quality of service
quality of experience
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