Client Engagement Professors in Global

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Adrian Payne
University of New South Wales Australia
customer centricity
customer retention
customer advocacy
customer relationship management strategy
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Professor
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Jamie Burton
University of Manchester United Kingdom
customer engagement
customer experience
customer relationship management
customer feedback
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
customer relationship management
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Christian Van Buskirk
University of Victoria Canada
customer loyalty
customer relationship management
customer experience management
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Eric Schwartz
University of Michigan United States of America
customer relationship management
customer analytics
customer behavior prediction
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Syed Rahman
Macquarie University Australia
customer engagement
customer experience
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer engagement
customer experience
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Divya Ramachandran
University of Manitoba Canada
customer engagement
customer experience
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Paul Harrigan
University of Western Australia Australia
customer engagement
customer relationship management
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Erica Shelton
Johns Hopkins University United States of America
patient engagement
community engagement
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Meredith Brockway
University of Calgary Canada
patient engagement
community engagement
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Bjorn Gustavsson
University of Manchester United Kingdom
customer relationships
customer satisfaction
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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Jacob Cook
Harvard Business School United States of America
customer acquisition
customer retention
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Robert Pollack
University of Washington United States of America
customer acquisition
customer retention
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Peter Fader
University of Pennsylvania United States of America
customer centricity
customer relationship management
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Eva Ascarza
Harvard Business School United States of America
customer retention
customer relationship management
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Young-hoon Park
Cornell University Netherlands
customer behavior
customer relationship management
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Marcel Paulssen
University of Geneva Switzerland
customer relationships
brand loyalty
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Maureen Bourassa
University of Saskatchewan Canada
customer satisfaction
stakeholder engagement
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Kieran O'doherty
University of Guelph Canada
public engagement
community engagement
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