Customer Complaints Professors in Global

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Raj Sivasubramanian
Michigan State University United States of America
customer feedback
customer experience
customer insights
customer-centricity
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Professor
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
consumer behavior
consumer psychology
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Jamie Burton
University of Manchester United Kingdom
customer feedback
customer experience
customer engagement
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Professor
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Murali Chandrashekaran
University of British Columbia Canada
customer satisfaction
complaint management
consumer decision making
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
consumer behavior
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Sarah Moore
University of Alberta Canada
customer service
consumer behavior
online reviews
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Sarah Moore
University of Alberta Canada
customer service
consumer behaviour
online reviews
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Professor
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Adrian Payne
University of New South Wales Australia
customer advocacy
customer centricity
customer retention
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Professor
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Sotires Pagiavlas
Pennsylvania State University United States of America
online complaint handling
consumer safety
product service failures
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Professor
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Anne Mckenzie
University of Western Australia Australia
consumer advocacy
consumer behaviour
consumer engagement
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Professor
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Hannah Chang
Singapore Management University Singapore
consumer judgment
consumer experiences
consumer behavior
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Amitav Chakravarti
London School of Economics and Political Science United Kingdom
consumer insights
consumer behavior
new products
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Amitav Chakravarti
London School of Economics United Kingdom
consumer insights
consumer behavior
new products
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Miriam Burgos
University of Southern California Marshall School of Business United States of America
consumer products
consumer behavior
consumer decision making
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Joseph Chen
Macquarie University Australia
consumer ethics
brand crises
data breaches
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Martin Pyle
Toronto Metropolitan University Canada
consumer vulnerability
consumer trust
online reviews
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Professor
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Alexander Chernev
Northwestern University United States of America
consumer behavior
consumer decision making
consumer psychology
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Professor
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Sanam Akhavannasab
Aalborg University Denmark
consumer behavior
consumer empowerment
customer experience management
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Professor
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Larysa Luzinska
University of Southern Denmark Denmark
customer service
consumer behavior
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Professor
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Grant Packard
York University Canada
customer service
consumer behavior
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Ljubomir Pupovac
University of New South Wales Australia
disclosure of customer information
product recalls
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