Client Experience Professors in Global

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Lewis Carbone
Michigan State University United States of America
customer experience
employee experience
experience management
experience design
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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer insights
customer-centricity
customer feedback
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
customer engagement
customer relationship management
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
customer relationship management
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumption experiences
consumer wellbeing
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
service quality
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Jens Jensen
Aalborg University Denmark
user experience
experience design
experience economy
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Christian Van Buskirk
University of Victoria Canada
customer experience management
customer loyalty
customer relationship management
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
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Peter Fader
University of Pennsylvania United States of America
customer centricity
customer relationship management
customer lifetime value
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Mary Poppen
Michigan State University United States of America
customer experience
employee experience
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James Killian
Michigan State University United States of America
customer experience
employee experience
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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Divya Ramachandran
University of Manitoba Canada
customer experience
customer engagement
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Chandana Manjunath
Macquarie University Australia
customer experience
friction in customer experience
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer experience
customer engagement
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Mitchell Mcewan
Macquarie University Australia
user experience
player experience
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Kim Donlan
Boston University United States of America
customer experience
customer-centric messaging
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Forrest Morgeson
Michigan State University United States of America
customer experience management
customer satisfaction
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Sanne Fijneman-ghielen
Tilburg University Netherlands
employee experience
candidate experience
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
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