Customer Concentration Professors in Global

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Adrian Payne
University of New South Wales Australia
customer centricity
customer retention
customer advocacy
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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Syed Rahman
Macquarie University Australia
customer engagement
customer experience
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Jamie Burton
University of Manchester United Kingdom
customer engagement
customer experience
customer feedback
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer engagement
customer experience
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Divya Ramachandran
University of Manitoba Canada
customer engagement
customer experience
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Jacob Cook
Harvard Business School United States of America
customer retention
customer acquisition
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Robert Pollack
University of Washington United States of America
customer retention
customer acquisition
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Shakiba Khodabandeh
Stockholm University Sweden
customer segmentation
customer decision making
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
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Eric Schwartz
University of Michigan United States of America
customer analytics
customer behavior prediction
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Rohit Deshpandé
Harvard University United States of America
customer centricity
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Ajay Kohli
Georgia Institute of Technology United States of America
customer centricity
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Lloyd Baird
Boston University United States of America
customer centricity
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Peter Fader
University of Pennsylvania United States of America
customer centricity
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Professor
Technical University of Berlin Germany
concentration
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F.h.j. Redig
Delft University of Technology Netherlands
concentration
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Van Vu
Yale University United States of America
concentration
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Puneet Manchanda
University of Michigan United States of America
customer engagement
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Kevin So
Purdue University United States of America
customer engagement
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