Customer Uncertainty Professors in Global

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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer insights
customer-centricity
customer feedback
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Murali Chandrashekaran
University of British Columbia Canada
uncertainty
customer satisfaction
consumer decision making
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Adrian Payne
University of New South Wales Australia
customer advocacy
customer centricity
customer retention
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
customer engagement
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
consumer behavior
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
consumer behavior
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Anne Mckenzie
University of Western Australia Australia
consumer advocacy
consumer engagement
consumer behaviour
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Tim Worrall
University of Edinburgh United Kingdom
information uncertainty
risk uncertainty
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer experience
customer engagement
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
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Gülden Ülkümen
University of Southern California United States of America
uncertainty
consumer behavior
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Divya Ramachandran
University of Manitoba Canada
customer experience
customer engagement
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Peter Wakker
Erasmus University Rotterdam Netherlands
decision uncertainty
ambiguity
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Thomas O'toole
Northwestern University United States of America
customer loyalty
customer centricity
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Harvir Bansal
University of Waterloo Canada
customer satisfaction
customer switching behaviors
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Harvir Bansal
University of Waterloo Canada
customer satisfaction
customer switching behaviors
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Chandana Manjunath
Macquarie University Australia
customer experience
friction in customer experience
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Shakiba Khodabandeh
Stockholm University Sweden
customer decision making
customer segmentation
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Kim Donlan
Boston University United States of America
customer experience
customer-centric messaging
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