Customer Mistreatment Professors in Global

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Adrian Payne
University of New South Wales Australia
customer advocacy
customer centricity
customer retention
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Professor
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Bjorn Gustavsson
University of Manchester United Kingdom
customer relationships
customer satisfaction
consumer behavior
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Professor
Professor Profile
Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
customer relationship management
customer engagement
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Professor
Professor Profile
Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
consumer behavior
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Professor
Professor Profile
Christian Van Buskirk
University of Victoria Canada
customer loyalty
customer relationship management
customer experience management
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Professor
Professor Profile
Eric Schwartz
University of Michigan United States of America
customer relationship management
customer analytics
customer behavior prediction
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Professor
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Jonathan Booth
London School of Economics and Political Science United Kingdom
mistreatment
dispute resolution
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Professor
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Angela Dionisi
Carleton University Canada
workplace mistreatment
sexual harassment
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Professor
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Sarah Moore
University of Alberta Canada
customer service
consumer behaviour
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Professor
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Larysa Luzinska
University of Southern Denmark Denmark
customer service
consumer behavior
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Professor
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Grant Packard
York University Canada
customer service
consumer behavior
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Professor
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Sarah Moore
University of Alberta Canada
customer service
consumer behavior
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Professor
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Young-hoon Park
Cornell University Netherlands
customer behavior
customer relationship management
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Professor
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
customer relationship management
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Professor
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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Professor
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer experience
customer engagement
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Professor
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Divya Ramachandran
University of Manitoba Canada
customer experience
customer engagement
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Professor
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
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Professor
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Thomas Koo
Dalhousie University Canada
customer experience
consumer behaviour
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Professor
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Murali Chandrashekaran
University of British Columbia Canada
customer satisfaction
complaint management
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Professor
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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